Privacy policy

With this Privacy Policy, pursuant to articles 13 and 122 of Legislative Decree no. 196/2003 ("Privacy Code"), and in accordance with that provided for in the General Provision issued by the Italian Data Protection Authority of 8 May 2014, the Data Controller, Flora Carmelin di Emilia Flora Sala, hereby provides users of the site ("Site") with information concerning the cookies used and the processing of their personal data, in accordance with EU Regulation 2016/679 ("GDPR") and any other applicable law.

 Data Controller and Data Processor.

The Data Controller is FLORA CARMELIN di Emilia Flora Sala ("FLORA CARMELIN") with registered office in via Paolo Lomazzo 55, 20154 Milan, Italy, VAT no. 10235190963. Ms. Emilia Flora Sala, domiciled at the registered office of the company, is designated as a Data Processor.

Origin of the personal data and purpose of the processing.

With regard to that indicated for browsing data in the Cookie Policy below, the contact forms on the Site allow the user to contact the data controller and subscribe to the newsletter. Depending on the type of request sent by the user through the contact forms, FLORA CARMELIN will process the data subject's personal data for the following purposes:

  • Communicative, direct marketing and promotional activities, consisting of subscribing to a newsletter for the purposes of sending promotional material about FLORA CARMELIN products by email or responding to specific requests for information transmitted by the data subject.

For the aforementioned purpose, the legal basis of processing is to be found in art. 6, para. 1(b) GDPR, as it involves activities necessary to respond to a specific request of the data subject.

The data will by processed by specially appointed personnel using manual and electronic tools, in a lawful and proper manner, adopting specific logical and information technology measures in order to ensure the security and confidentiality of the data, and may be performed using paper or electronic media by specially appointed personnel. 

Nature of the data collection.

The provision of personal data in relation to the purposes indicated in this policy is optional: however, any refusal to provide the data will make it impossible for FLORA CARMELIN to carry out the requests made by the data subject when completing the contact forms on the Site.

Communication of the data.

In any case, the data subject's personal data will remain confidential and will never be published, disclosed or shared with third parties; they may, however, be communicated to the following parties:

  1. employees of the Company appointed as data processors, so as to enable the processing and storage of data in accordance with the Company's security standards.
  2. the provider of the Site's maintenance and management services, appointed by FLORA CARMELIN as a Data Processor.  

Data retention.

The personal data subject to processing will be kept by FLORA CARMELIN for the time strictly necessary to ensure fulfilment of the purposes indicated above and in any case for the period of time permitted by law and by the requirements of the Personal Data Protection Authority.

Rights of the data subject.

The data subject may at any time exercise his or her rights under Chapter 3 of the GDPR and further applicable legislation, and in particular:

  • the right to obtain confirmation of the existence or non-existence of personal data concerning him/her.
  • the right to obtain information on the origin of the personal data, the purposes and methods of processing, the logic applied in case of processing with the aid of computerised tools, the identification details of the controller, and the persons to whom the data may be communicated.
  • the right to obtain the updating, rectification, erasure, transformation into anonymous form or blocking of the data.
  • the right to obtain the details of the Data Controller and Data Processor, as well as the persons or categories of persons to whom the data may be communicated or who may become aware of them.
  • the right to obtain information on the period of retention of personal data or, if this is not possible, the criteria used to determine this period.
  • the right to obtain access to the personal data, as well as their updating, rectification, completion or erasure without undue delay, as well as the restriction of processing, transformation into anonymous form or blocking of any data processed in violation of the law, with confirmation that these operations have been brought to the attention of those to whom the data have been communicated, except where this proves impossible or involves the use of means manifestly disproportionate to the protected right.
  • the right to file a complaint with the Data Protection Authority. 
    The above rights may be exercised by writing to the Data Controller by registered letter or by sending an email to

FLORA CARMELIN fully respects the privacy of its customers and Site users. The data provided by users to FLORA CARMELIN will be processed with the utmost care and with all the tools necessary to guarantee their security, in full compliance with the Italian regulations in force regarding the protection of confidentiality.


What are cookies?

Cookies are small files consisting of a string of letters and numbers that are transmitted and downloaded by the Internet browser to the memory of the computer or other Internet browsing devices (such as, for example, smartphones and tablets) each time the user visits a website.

All Internet browsers are configured by default to automatically receive cookies.  Users can disable the receipt of cookies on their browsers by changing the default configuration. By disabling cookies, however, some features of the site may stop working properly.

For more information on managing cookies and disabling them, please consult the page for the browser you usually use for browsing:

Internet Explorer



Safari 6/7:

Safari iOS mobile devices:


Cookies can be technical, first-party analytical, third-party analytical and third-party profiling cookies.

Technical cookies are strictly necessary for the proper functioning of certain parts of the Site. They are of two categories: persistent and sessional.

  1. Technical cookies are said to be persistent when they remain stored on the hard drive of the user's device until a pre-set expiration date
  2. Technical cookies are said to be session cookies when they are automatically deleted when the user closes the browser or exits the site, having the sole function of enabling navigation while avoiding the loss of information during page changes (e.g., the number and type of products placed in the shopping cart, the choice of language, etc.). All information contained in session cookies is deleted when the user exits the site.

Your consent is not required for the provision of technical cookies.

First-party analytical cookies are delivered directly by the Site operator. They allow for aggregate statistical analysis of the user's use of the Site but only in an anonymous form and without the data controller being able to relate the data thus acquired to other data or information previously acquired.

Your consent is not required for the provision of first-party analytical cookies.

Third-party analytical cookies are cookies delivered by third parties, i.e., generated by other websites that provide software functions, content, or elements integrated into the Site visited by the user. An example of this type of cookie is software that generates maps or other software that offers additional services.

These cookies are necessary for the use of third-party services and for sharing content on the Site. They are sent to the user's browser from third-party domains and partner sites outside the Site, which offer their functionality on the Site's pages.

These cookies are used by the additional service provider to collect information about your use of the Site anonymously such as: pages visited, time spent, source traffic origins, geographic origin, age, gender, and interests for the purpose of marketing campaigns.

Third-party profiling cookies

These are the cookies needed to create user profiles in order to send advertising messages in line with the preferences expressed by the user while browsing.

On the Site, no profiling cookies are used.

Cookies used on this site

Technical cookies are strictly necessary for the proper functioning of certain parts of the Site. They are used and sent by this site unless the user changes the settings in their browser.

First-party analytical cookies, i.e., cookies that allow the owner of the Site at to collect anonymous data and statistical analysis about user activity and how the user arrived at the Site. Analytical cookies are sent by the Site. They serve to improve the browsing experience and make content more interesting and relevant to the user's wishes.

Technical and first-party analytical cookies are in any case not used for the purpose of analysis and evaluation of the behaviour of individual users or visitors to the site.

Third-party analytical cookies, i.e., those used by third-party domains to collect data on the use of the Site in anonymous form, such as: pages visited, time spent, source traffic origins, geographic origin, age, gender, and interests for the purpose of marketing campaigns.

These cookies are sent from third-party domains external to the Site

Under current regulations, the Site is not required to seek consent for technical cookies, as they are necessary to provide the services requested.

For the other two types of cookies – first-party analytical cookies and third-party analytical cookies – consent can be expressed by the user in one or more of the following ways:

  • through the configuration of the browser or computer programs used by the user to navigate the pages of the Site.
  • by changing settings in the use of third-party services.

However, these solutions may prevent you from using or viewing parts of the Site.

N.B. The Site may contain links to other websites that have their own privacy policies that may differ from those adopted by the Site. The Site is therefore not responsible for these sites.

Saving preferences, optimisation and statistical activities.

Use of cookies to save browsing preferences and optimise User's browsing experience. These cookies include, for example, those for setting language and currency.

List of cookies used by this site:

Purpose: to display the cookie banner.
Personal data collected: Cookies and usage data
Duration: 1 year.

Purpose: identifies the current PHP session during the site visit.
Personal data collected: Cookies and usage data
Expiration: at the end of the browsing session.

Purpose: ensures recognition when the user moves from page to page on the site and ensures that any information entered is remembered.

Personal data collected: Cookies and usage data

Expiration: at the end of the browsing session.

Google Fonts, a service of the company Google Inc.
Purpose: allows the embedding and display of custom font styles. It is managed by Google Inc.
Personal data collected: Cookies and usage data
Processing location: USA.

Privacy Policy:
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Google Analytics, a service provided by the company Google Inc.
Purpose: it is a web analytics service provided by Google Inc. ("Google"). Google uses the personal data collected to track and examine the use of this Application, compile reports, and share them with other services developed by Google.
Google may use the personal data to contextualise or personalise the advertisements of its advertising network.
Personal data collected: Cookies and usage data
Processing location: USA.
Privacy Policy
Opt Out

Since the installation of cookies and other tracking systems operated by third parties through the services used within the Site cannot be technically controlled by the Data Controller, any specific reference to cookies and tracking systems installed by third parties is to be considered indicative. For complete information, please see the privacy policy of the third-party services listed in this document.

Given the objective complexity associated with the identification of cookie-based technologies and their very close integration with the operation of the web, we recommend that you contact the Data Controller if you would like to receive further information regarding the use of cookies by third parties on the Site.